I would ask that review's specify which location they are commenting about. I can understand experiencing some frustration with the Rocky Hill restaurant, and the staff there gets some marginally behaved customers. The Canton restaurant is smaller and friendlier. If you have a problem with the Canton restaurant, the problem is you, not them.

Takeout Review: I always drive by this place, so I decided to check it out finally. Coming from Rhode Island, I love my fresh seafood. The parking lot was spacious and always packed. The restaurant is nautical themed and it's not a fancy place but definitely a homey place. The service was great with ordering and picking up takeout. The prices were a little higher for the dinner options; I understand the situation, due to inflation and fresh seafood is usually more pricey. For starters, I had to try out their thick and creamy New England clam chowder; it was not the best I've ever had but it was a 3.5/5. My main meal was the crab cake sandwich and fries; it came with lettuce, tomato, red onion, and spicy delta tarter sauce. The crab cake was deep fried and perfectly crunchy. The fries were one of the best takeout fries I've had, it's was super crispy even after picking it up and driving home with it. Overall, my family and I enjoyed our meals!

Really love this place- on outskirts of town but great quality and service. Rustic/fish atmosphere like on a boat and very fast service. Extreme large portion sizes as we started off with garlic shrimp and Cole slaw, a shared salad (huge!!!), bread, and then finally our entrees. I buoyed salmon, seafood soup, and calamari. Really loved all of it as seafood was fresh and good quality. Defs recommend for seafood lovers as good price and really good

Coming from Kentucky, fresh New England seafood is a true delicacy, and a lively engagement with the server is a must when eating out. The folks here catered to us. They showed a genuine concern for us out of staters. It was intrusive, but refreshingly engaging. We were intent on getting lobster rolls, and the lobster rolls were amazing. Eating here was one of the highlights of my trip. We made some memories in this trip and going to this restaurant was near the top of the list. When I'm back in this area, we'll definitely visit again.

While in Canton, the five of us were pretty hungry. We stopped at the Saybrook Fish House for a dinner. If it's not obvious by the name, on what type of food they specialize in here, it'll be obvious as soon as you step inside, this place is fully decorated with fish everywhere. Unfortunately some of the fish that's on the walls, you wouldn't find in the menu. I started with the Chowder, we got a serving of escargot to share. I'm not a fan, so I didn't have any. The Chowder was very good, it was creamy, and rich, truly tasty and filling on a cold February evening. At the Saybrook Fish House, they offer complimentary rolls and butter, and a very large salad. This salad was very fresh and delicious. I didn't know we would be getting it, keep in mind when making your selection. I got the crab cake sandwich. Others in my party got the scallops and the cod. My crab cake was very tender and flavorful. It came with fries and pickles on the side. It was too much for me, I had to take some home for the next day. Overall, we had a very pleasant dining experience at The Saybrook Fish House. If you're into sea food I'd encourage you to stop by, and if you're not they also have other options.

Good food in the area -the best anyone can find and that does not mean it is not good. Service is very good a lot depends on the server however they do train their severs because all do mostly the same thing and each do it with the same great flair. I would recommend Saybrook Fish House it is a great place for fish and the service is great too !

Fast, Friendly, Good drinks, good food! Bar tenders and servers are all very helpful and knowledgeable about the menu. Seating is varied enough that it's easy to find a good spot. The lighting is just right, so you can see your food, but not be in a spotlight! The bar is a friendly place if you want it to be, but you can read your book if you'd rather! Service is friendly & not too slow or too fast! Outdoor tables are great depending on the weather. Flowers and beautiful trees brighten the view and provide welcome shade. The Saybrook Fish House is great in winter as well. You'll love the warming fires when it's cold outside! The Saybrook Fish House is a great place to eat any time of the day or any season! Try it soon!

Some places are gourmet and hip. This place is not. But don't let that dissuade you from coming. In fact, on a recent Saturday night, the parking lot was nearly full when we arrived at 7:15. (Dinner before 7 is prime dinner hour here). The place is not full of twenty-something's. It's a rather older crowd. But they know what they are getting here and, like me, are more than happy about it. We got a table; paper covering the table. Which is good because you can get kinda messy. Service was terrific. We had a very attentive server who met every need and filled every water glass (multiple times, yay!). We started with escargot and mozzarella sticks. The sticks are more like logs and I worried if it wouldn't be warm in the middle. I should've have worried. These were legit mozzarella sticks with lots of flavor and gooey cheese. The marinara sauce is solid without being too spicy or garlicky. We then got the house salad. Never disappoints. Big portion, fresh ingredients and great dressings. For main courses, my dining companions really enjoyed their lobster rolls and their scallops with fries. That's probably the way to go. Never been disappointed with their fried fish. I ended up getting an Alaskan cod topped with mushroom. It wasn't my favorite fish meal of the year but it's solid and it's more that I wanted something a little more substantial. The mixed vegetables that I got with it were well seasoned and cooked just right. Desserts were a big hit too. The triple chocolate mousse was too good to pass up but the lemon cake was also a bit hit too. Overall, every time we come here we are happy with our meal. Reasonable prices, good service. A lot of other restaurants could learn a lot from a place like this. It may never win awards or draw the cool crowd. But it has a good following and those who know, go.